Compliance

Advantis prides itself on the quality of its people and the work we conduct. We are committed to delivering service excellence and maintaining the highest standards for our clients.

Advantis is regulated by the Financial Conduct Authority (FCA) and is fully compliant with the principles of Treating Customers Fairly (TCF) and the applicable rules laid out by the FCA for business conduct and debt collection. Regular internal and external quality audits ensure all aspects of our service consistently meet the high standards set by ourselves, and our clients are welcome to audit activity at any time.

A member of the Credit Services Association (membership no: 479), Advantis is committed to total compliance with its code of conduct.

Advantis is also registered under the Data Protection Act, registration no. Z9042014.

Commitment to Quality

Advantis aims to provide defect free products to its customers on time and within budget. As part of our commitment to quality, we adhere to a number of Industry standards:

  • PCI DSS level 3.2 Compliant

  • Credit Services Association (CSA) Collector Accreditation Initiative (CAI) certified

  • A participant in CSA Continuous Improvement Programme (CIP).

 

We have also achieved a number of accreditations in relation to the following business practices:

  • ISO 9001 – Quality Management
  • ISO 14001 – Environmental Management
  • OHSAS 18001 – Health and Safety Management
  • ISO 22301 – Business Continuity Management
  • ISO 27001 – Information Security Management