Making a complaint

Advantis Credit Limited has a reputation for providing excellent customer service and we work hard to achieve this. We also recognise that sometimes things can go wrong. If this happens, we want to hear from you as it gives us the chance to put matters right for you and to improve our service for everyone.

You can register a complaint with us via one of the following methods :

  • By Telephone – 01782 401100 (09.00-17.00 Mon-Fri)
  • By Letter
    Complaints
    Advantis Credit Ltd
    Minton Hollins Building
    Shelton Old Road
    Stoke-on-Trent
    Staffordshire
    United Kingdom
    ST4 7RY
  • By Emailadmin@advantiscredit.co.uk